This Privacy Policy explains how Zoffil approaches personal information shared by visitors who explore or interact with our flower shop website. Our intention is to offer clarity without heavy legal language, helping you understand what happens behind the scenes as you browse, place an order, or reach out to us.
How We View Your Information
At Zoffil, we recognize that any information you share - whether during checkout or when sending a message - represents a level of trust. Our goal is to handle it in a thoughtful and responsible way, following the requirements of the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong. We gather only what is necessary for the smooth running of our website and the fulfillment of your requests.
What Information We Collect
Depending on how you interact with our website, we may receive:
We do not attempt to collect sensitive information, nor do we gather anything unrelated to the purpose you intended.
Why We Collect This Information
We collect information for a few straightforward reasons. These include processing your orders, updating you about your purchases, responding to messages, improving website flow, and adjusting the site so it functions smoothly for future visitors. Each use serves a specific purpose and aligns with PDPO obligations on fairness and transparency.
How Information Is Shared
Zoffil does not disclose your personal details to outside parties unless it is essential for completing an order - for example, sharing delivery information with logistics partners - or when required by Hong Kong law. External service providers who assist our operations follow confidentiality expectations and only access the information necessary for their role.
How We Store Your Information
Personal information is kept only as long as needed for the activities described above or as required under Hong Kong regulations. Digital security practices are in place to help safeguard stored information, with ongoing efforts to maintain systems that avoid unnecessary exposure or risks.
Your Rights Under Hong Kong’s PDPO
As a resident or visitor interacting from Hong Kong, you have rights under the PDPO. These include the ability to request access to the personal information we hold about you, ask for corrections if something appears inaccurate, or inquire about how your data is being used. You may contact us at any time to ask questions or submit such requests.
How You Can Reach Us
If you would like more clarity about how we handle personal information, or if you wish to exercise any of your PDPO rights, feel free to contact us at info@zoffil.com